Amplify Hearing (“Amplify Hearing,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains what information we collect, how we collect and use that information, when information may be disclosed to service providers, how we protect your information, and the choices available to you.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you use our website, schedule an appointment, submit a form, contact us, purchase products or services, or otherwise interact with Amplify Hearing.
Information we collect may include:
- Name
- Mailing address
- Email address
- Telephone or mobile phone number
- Date of birth
- Appointment and service information
- Information you provide regarding your hearing care needs
- Communications and correspondence with us
- IP address, browser information, device information, and website usage information
- Other information you voluntarily provide to us
If you make a payment, payment card information may be processed by third-party payment processors. Amplify Hearing does not retain complete payment card information when transactions are processed by these providers.
How We Collect Information
We may collect information when you:
- Visit or interact with our website
- Complete an online form
- Request or schedule an appointment
- Contact us by telephone, email, SMS, or another communication channel
- Purchase products or services
- Communicate with an Amplify Hearing location or hearing care professional
- Subscribe or opt in to communications from Amplify Hearing
We may also automatically collect certain technical information through cookies and similar technologies when you visit our website.
How We Use Your Information
We may use information we collect to:
- Respond to inquiries and requests
- Schedule, confirm, and manage appointments
- Provide hearing care services and customer support
- Communicate regarding services you have requested
- Send appointment reminders and other service-related communications
- Process transactions
- Maintain and improve our services and website
- Request feedback regarding our services
- Provide information about products, services, promotions, or special offers when you have provided the appropriate consent
- Maintain business and regulatory records
- Protect against fraud, misuse, or security threats
- Comply with applicable legal and regulatory requirements
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
SMS and Mobile Messaging
Amplify Hearing may offer SMS/text messaging for appointment reminders, appointment scheduling and confirmations, customer care communications, service updates, treatment-related communications, and, when separately authorized by you, marketing or promotional communications.
SMS consent is voluntary. Providing your telephone number does not by itself constitute consent to receive marketing text messages. Where SMS consent is requested through an online form, you must affirmatively select the applicable consent option. SMS consent is not a condition of purchasing goods or services from Amplify Hearing.
Message frequency may vary depending on your interactions with Amplify Hearing and the services or communications you request. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
Consent to receive marketing messages and consent to receive non-marketing or service-related messages may be collected separately and will be honored according to the consent you provide.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in information and consent are used only for the messaging purposes authorized by the individual providing consent.
Service Providers and Access to Information
We may provide personal information to service providers, contractors, or subcontractors that perform services on our behalf, such as website hosting, appointment scheduling, communications infrastructure, payment processing, customer service, or other operational services.
We disclose only information reasonably necessary for those providers to perform services on our behalf and require information to be handled appropriately.
As stated above, mobile information and SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.
Your Communication Choices
You control the marketing communications you receive from Amplify Hearing.
You may unsubscribe from marketing email communications using the unsubscribe instructions contained in those messages.
You may opt out of SMS messages by replying STOP. After opting out, you may receive a final message confirming your opt-out request.
You may also contact us directly to request changes to your communication preferences.
Accessing and Updating Your Information
The accuracy of your information is important to us. If information we maintain about you is inaccurate or out of date, or if you would like to request access to, correction of, or deletion of information where applicable, please contact us at:
Email: info@amplifyhearing.com
Phone: 844-981-4327
Your rights may vary depending upon your jurisdiction.
Security
We take reasonable administrative, technical, and organizational precautions designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
Information transmitted through secure portions of our website is protected using encryption technologies where appropriate.
No method of transmitting or storing information can be guaranteed to be completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to recognize visitors, understand website usage, improve website functionality, and measure the effectiveness of our website and marketing activities.
Cookies may collect information such as browser type, device information, pages visited, referring pages, IP address, and general website interaction data.
You may configure your browser to reject or limit cookies. Disabling cookies may affect certain website functionality.
Links to Other Websites
Our website may contain links to websites operated by third parties. This Privacy Policy applies only to Amplify Hearing’s website and services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of websites you visit.
Children’s Privacy
Our website and SMS messaging programs are intended for adults. We do not knowingly solicit marketing SMS consent from individuals under 18.
If you are under 18, please have a parent or legal guardian contact us or provide information on your behalf where appropriate.
International Data Transfers
Information provided to Amplify Hearing may be processed or stored in countries other than the country in which you reside. Where applicable, we take reasonable measures designed to protect personal information transferred between jurisdictions.
Email Communications
Email is not a completely secure method of communication. While we take reasonable measures to protect information, we cannot guarantee the security of information transmitted through email.
If you receive an email from Amplify Hearing that was not intended for you, please notify the sender and delete the message.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal requirements, or services.
Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
Questions about this Privacy Policy or Amplify Hearing’s privacy practices may be directed to:
Amplify Hearing
624 Indiana Ave
Wichita Falls, TX 76301
Phone: 844-981-4327
Email: info@amplifyhearing.com
Last Updated: August 2026